FAQ - Frequently Asked Questions

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GUIDELINES


TNOHH FREQUENTLY ASKED QUESTIONS

How do I edit my profile? This is easily accomplished by using the "Edit Profile Appearance" link on your profile page. It is just under the Header/Menu, above your picture. You can pick pre-made themes or you can edit the colors and upload your own header and background images. For those of you that are very web savvy, you can edit the CSS that controls your profile in the "Advanced" tab.

How do I post a blog? At the top of the TNOHH website click on blog, and at the top of the page over to the right click "Add a blog post" Then you can enter your blog.

How do I make a new post or reply on the forum? At the top of the TNOHH website click on Forum, If you have not already go to the top right of the page and click "Register" using the same name and picture and on the main site of the network of helping hands. Select a discussion you are interested in, on the top left select "New Topic" to start a new thread. To reply to a discussion, click the discussion and topic you would like reply to, click "Reply" on the top right, enter your text in the text box, then click the "Post Message" button just below the text box to the right.

What other things can I change on my profile? From the "My Profile Settings" page you can control various items such as; who can view or comment on your photos and blogs, what activity is displayed in the Latest Activity Window, your account information, and your "About Me" information. Note: your profile picture can be changed from the "Account" menu.

How do I make a comment? If someone makes a comment on your profile, the best way to comment back to them is to use the "comment back" link in the bottom of their comment. This will take you to their profile where you can enter your comment. You may have to scroll down a little depending on how many things they have posted on their profile. Making a comment this way will notify the recipient that you made a comment plus it displays your action in the Latest Activity column. This helps the community know you're around and generates more activity, usually directed back to you!

How do I delete a comment on my profile? You have the ability to delete any comments on your profile page. You can also delete any post you make in a forum topic. To delete a comment just click the small red "X" in the bottom right portion of the comment in question. To delete a post just use the "Delete" link at the end of your post.

Why does my profile picture look out of proportion? This is usually caused by uploading a graphic file or format that is much too large for the space allotted for the avatar, or the dimensions of the photo are an extreme proportion, like really wide or really tall. The best image to use for your profile picture is a standard portrait or landscape dimension no larger than 400 by 300 pixels at 72dpi. Square actually works best. Also, when you are uploading a image file, please make sure there are no odd characters like "&, !, @, #, $, or % in the file name. Just Aa-Zz and numbers 0-9. A dash or underscore (-, _) are acceptable for denoting a space but try not to have actual spaces in your file name.

Can I send someone a "private" message or comment? Yes, there is a private messaging system. You can send someone a private message by using the link "Send Message" just under their profile picture. If someone sends you a message, you will get an email notification. You can use the link in the email to go directly to the message or when you are logged in to the site, you can retrieve the message via the mail icon in the upper left corner of the page, next to your profile name.

What if I Want to Leave the Group? Obviously we hope you never do. But should you want to leave you can go to your profile "Settings" link in the top right hand box. Scroll to the bottom of this page and you'll see a link.

How Do I Control Who Can See/Comment on My Pictures and Blog Entries? Log into the site and from any page click on "My Settings" in the top right hand box. Click "Privacy" from the list on the left hand side. You can now check or uncheck the boxes according to what you want to keep private or visible just to your friends. You can overide these default settings for individual pictures. PLEASE NOTE: If you set a picture(s) to be private they will still show up in the "pictures galley" but only you can see them in the main picture gallery other members cannot.

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